Job description

We , Stag Match , are seeking a highly motivated, independent, and self-driven Operations & HR Executive/Manager to join our growing team. This dual-role position is critical to ensuring the smooth and efficient running of our training programs while also supporting the human resource needs of our institute. The ideal candidate will be a proactive problem-solver, adept at managing multiple tasks concurrently, and committed to completing all responsibilities with diligence and precision.

Key Responsibilities:

Operations (60%):

• Program & Course Coordination:
• Manage the end-to-end operational aspects of training programs, including scheduling, venue booking (if applicable), material preparation, and logistics.
• Coordinate with trainers, participants, and vendors to ensure seamless program delivery.
• Oversee the maintenance and readiness of training rooms and equipment.
• Manage participant registration, attendance tracking, and feedback collection.
• Administrative Support:
• Maintain accurate records of training programs, participants, and resources.
• Handle general administrative tasks such as filing, data entry, and correspondence.
• Assist in the preparation of reports and presentations related to operational performance.
• Vendor / Stakeholders Management:
• Liaise with external vendors/ Stakeholders for training materials, equipment, and other operational needs.
• Ensure timely procurement and delivery of necessary resources.
• Process Improvement:
• Identify opportunities to streamline operational processes and enhance efficiency.
• Develop and implement best practices for program delivery and administration.

Human Resources (40%):

• Recruitment Support:
• Assist in the end-to-end recruitment process, including posting job advertisements, screening resumes, scheduling interviews, and conducting initial assessments.
• Coordinate onboarding for new hires, ensuring a smooth integration into the institute.
• HR Administration:
• Maintain accurate and up-to-date employee records (e.g., leave applications, personal details).
• Assist with payroll preparation and benefits administration (if applicable).
• Handle general HR inquiries and provide support to employees.
• Employee Engagement:
• Support initiatives aimed at fostering a positive and productive work environment.
• Assist in organizing staff events and activities.
• Policy Adherence:
• Ensure compliance with relevant HR policies and procedures.
• Assist in communicating HR updates and guidelines to staff.

Qualifications & Skills:

• Experience: Minimum 2 years of experience in an operations and/or HR administrative role, preferably within a training or education environment.
• Proactive & Independent: Demonstrated ability to work independently, take initiative, and anticipate needs without constant supervision.
• Self-Driven: Strong internal motivation to achieve goals and continuously improve.
• Task Completion: Proven track record of consistently completing tasks accurately and on time, even under pressure.
• Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
• Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.
• Problem-Solving: Resourceful and capable of identifying and resolving operational and HR-related issues efficiently.
• Attention to Detail: Meticulous and thorough in all aspects of work.
• Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning new software/systems. Experience with HRIS or training management systems is a plus.
• Adaptability: Ability to thrive in a dynamic, fast-paced environment.
• Team Player: While independent, also able to collaborate effectively with colleagues.

What We Offer:

• A challenging and rewarding role in a supportive and collaborative environment.
• Opportunity to contribute to the growth and success of a reputable training institute.
• Professional development and learning opportunities.

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are a strong fit for this role to [info@stagmatch.com.sg & HR@Stagmatch.com.sg] with the subject line "MCF: Application for Operations & HR Executive - [Your Name]".