Editorial summary

The company is seeking an Operations Manager or Senior Manager (Project Outsourcing) to oversee daily operations of outsourced projects, develop operational policies, and lead team performance through coaching and evaluations. The role involves optimizing resources, improving workflows, ensuring service quality, and managing vendor relationships to support effective service delivery. Candidates should have strong leadership skills, experience in operational management, and a focus on compliance and quality standards. The position offers a monthly salary of 6,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

Job Scope:

• Oversee day-to-day operations of outsourced projects.
• Develop and implement operational policies, procedures, and best practices.
• Lead, manage, and develop team performance through coaching and evaluations.
• Allocate and optimise manpower and resources to meet service demands.
• Review and improve workflows to enhance efficiency and productivity.
• Ensure service quality standards are met or exceeded.
• Drive corrective and preventive actions for quality issues.
• Ensure compliance with relevant health, safety, and regulatory requirements.
• Manage vendor relationships to support effective service delivery.
• Monitor and report key performance indicators (KPIs) to management, with actionable insights.

Requirements:

• Bachelor's degree
• 5 years of hands on experience in ground operations management
• Proven track record of implementing process improvements and driving operational excellence.
• Knowledge of Six Sigma methodologies to drive process excellence will be advantageous.
• Strong leadership, organizational, and problem-solving skills

Kindly email your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.