Job description

[This job id 6574 first appeared in Job-Q.com on 13 May 2026]

• Process new orders and order changes within set service level agreements via SAP Order Management System.

• Participate in projects. Lead and/or collaborate with an Order Management team to brainstorm and actively participate in efforts for process standardization, Continuous Process Improvement as well as process automation using available tools (e.g. AI, RPA).

• Acquire a correct understanding of order pricing logic and be able to apply the knowledge to perform initial pricing issue analysis and be able to assist in collaborating with the Account Manager, Pricing Team and/or Sales to resolve order pricing issue.

• Create and/or manage Customer business partner records and other customer parametric setups required in SAP system.

• Proactively assist in order holds timely resolution to facilitate order shipment per customer’s requested delivery date and to meet corporate quarter-end revenue targets.

• Identify customer order data issues between systems and be able to perform some preliminary investigation before escalating to higher management and IT for further troubleshooting and resolution.

• Utilize reporting as needed to confirm proper execution of Order Management processes.

• Work with other OM teams assigned to Asia and Europe customers in addition to North America customers.

Requirements

• Bachelor Degree

• Prior experience in order management

• Comfortable with the working hours of Tue to Sat 6.30am to 3.30pm (To support US market)

Information

• Working hrs: 6.30am to 3.30pm (Tue to Sat) - Taxi reimbursable for 630am

• Duration: 1 Year
  

  
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