Editorial summary

The company is seeking a Perm Patient Service Officer (Shift) responsible for managing patient appointments, registration, and billing processes, as well as handling inquiries and ensuring accurate records management. The role requires professionalism in communication, attention to detail, and compliance with PDPA and internal policies. The position offers a salary of up to $3,200 per month. The candidate will also support service recovery efforts and escalate urgent cases to clinical staff as needed.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/perm-patient-service-officer-shift-up-to-3-2k-htj-36027 first appeared in Job-Q.com on 04 Oct 2026]

• Manage patient appointments, including coordination of laboratory and diagnostic services
• Attend to phone, online, and walk-in enquiries with professionalism and care
• Perform patient registration and ensure accurate records management
• Handle billing, payments, and third-party claims accurately
• Prepare and manage corporate billing and monthly invoicing
• Identify and escalate urgent medical cases promptly to clinical staff
• Address patient feedback and support service recovery efforts
• Ensure compliance with PDPA, internal policies, and audit requirements
• Provide administrative support including reporting, filing, and inventory coordination

Requirements

• Min N / O level
• Min 2 years of Clinic assistant / PSA experience
• Able to commit 3 rotating shifts

Interested candidates, please forward your resume to 

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

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