Editorial summary

The company seeks a Perm Patient Service Officer (Shift) to manage patient appointments, coordinate laboratory and diagnostic services, handle registrations, and maintain accurate records. The role involves handling enquiries via phone, online, and walk-ins, processing billing and third-party claims, preparing corporate invoicing, and promptly escalating urgent medical cases to clinical staff. Key responsibilities include ensuring PDPA compliance, adhering to internal policies and audits, and providing general administrative support. The position offers a monthly salary of up to SGD 3,200.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/perm-patient-service-officer-shift-up-to-3-2k-htj-36837 first appeared in Job-Q.com on 08 Oct 2026]

• Manage patient appointments, including coordination of laboratory and diagnostic services
• Attend to phone, online, and walk-in enquiries with professionalism and care
• Perform patient registration and ensure accurate records management
• Handle billing, payments, and third-party claims accurately
• Prepare and manage corporate billing and monthly invoicing
• Identify and escalate urgent medical cases promptly to clinical staff
• Address patient feedback and support service recovery efforts
• Ensure compliance with PDPA, internal policies, and audit requirements
• Provide administrative support including reporting, filing, and inventory coordination

Requirements

• Min N / O level
• Min 2 years of Clinic assistant / PSA experience
• Able to commit 3 rotating shifts

Interested candidates, please forward your resume to 

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

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