Editorial summary

The company is seeking a Perm Patient Service Officer for the Urgent Care Centre to manage patient appointments, coordinate laboratory and diagnostic services, and handle registration and records management. The role requires professional handling of phone, online, and walk-in enquiries, accurate billing and third-party claims processing, and timely escalation of urgent medical cases to clinical staff. It also covers corporate billing, monthly invoicing, compliance with PDPA and internal policies, and general administrative support, including service recovery and feedback handling. The position offers a salary up to SGD 3,200 per month.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/perm-patient-service-officer-urgent-care-centre-up-to-3-2k-hkh-37480 first appeared in Job-Q.com on 12 Oct 2026]

• Manage patient appointments, including coordination of laboratory and diagnostic services
• Attend to phone, online, and walk-in enquiries with professionalism and care
• Perform patient registration and ensure accurate records management
• Handle billing, payments, and third-party claims accurately
• Prepare and manage corporate billing and monthly invoicing
• Identify and escalate urgent medical cases promptly to clinical staff
• Address patient feedback and support service recovery efforts
• Ensure compliance with PDPA, internal policies, and audit requirements
• Provide administrative support including reporting, filing, and inventory coordination

Requirements

• Min N / O level
• Min 2 years of Clinic assistant / PSA experience
• Able to commit 3 rotating shifts

Interested candidates, please forward your resume to

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

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