Editorial summary

The company is seeking a Perm Patient Service Officer for an Urgent Care Centre to manage patient appointments, handle inquiries, and ensure accurate registration and records management. The role involves coordinating laboratory and diagnostic services, processing billing, payments, and third-party claims, and preparing monthly invoicing while ensuring PDPA compliance. The successful candidate will identify urgent medical cases for escalation to clinical staff and support service recovery by addressing patient feedback, along with performing general administrative duties. Salary is up to HK$3,200 per month.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/perm-patient-service-officer-urgent-care-centre-up-to-3-2k-hkh-38451 first appeared in Job-Q.com on 17 Oct 2026]

• Manage patient appointments, including coordination of laboratory and diagnostic services
• Attend to phone, online, and walk-in enquiries with professionalism and care
• Perform patient registration and ensure accurate records management
• Handle billing, payments, and third-party claims accurately
• Prepare and manage corporate billing and monthly invoicing
• Identify and escalate urgent medical cases promptly to clinical staff
• Address patient feedback and support service recovery efforts
• Ensure compliance with PDPA, internal policies, and audit requirements
• Provide administrative support including reporting, filing, and inventory coordination

Requirements

• Min N / O level
• Min 2 years of Clinic assistant / PSA experience
• Able to commit 3 rotating shifts

Interested candidates, please forward your resume to

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

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