Editorial summary

The company is seeking an experienced Production/Application Support Specialist (Java) to support business-critical banking and payment applications, focusing on production application support, incident troubleshooting, system monitoring, and performance analysis to ensure stability and availability. The role requires at least 5 years of relevant production/application support experience, domain knowledge in banking or payments, and strong Java/J2EE skills including Spring Framework and Hibernate, with experience in application servers. The candidate should be adept at incident management and performance optimization to minimize downtime. The position offers a salary of 6700.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/production-support-specialist-java-jd-11452-43059 first appeared in Job-Q.com on 14 Nov 2026]

Job Summary

We are seeking an experienced Production / Application Support Specialist to support business-critical banking and payment applications. The role involves production application support, incident troubleshooting, system monitoring and performance analysis to ensure application stability and availability.

Mandatory Skill-set

• Must have at least 5 years of relevant experience in production/application support;
• Experience in the banking or payments domain;
• Strong knowledge of Java/J2EE technologies, including Spring Framework and Hibernate;
• Experience with application servers such as JBoss EAP and Tomcat;
• Proficient in SQL scripting, Oracle and MySQL;
• Hands-on experience with Linux (RHEL) and Windows environments;
• Familiarity with ELK, Zabbix and Bash scripting;
• Strong troubleshooting and incident management experience.

Desired Skill-set

• Familiarity with Java technologies such as Servlets, JSP, JavaBeans, JDBC, JMS and EJB;
• Experience with application monitoring, capacity management and performance analysis;
• Experience with ITSM tools such as ServiceNow;
• Cloud certification or hands-on cloud experience;
• Strong communication, stakeholder management and problem-solving skills;
• Able to work independently in a fast-paced, time-sensitive environment.

Responsibilities

• Provide primary application support, including incident investigation, troubleshooting, problem tracking and resolution;
• Perform L1/L2 support and investigate application, database, network and system-related issues, escalating to relevant technical teams when necessary;
• Monitor and track support tickets to ensure timely resolution of incidents and service requests;
• Provide after-office-hours support and participate in rotational standby arrangements when required;
• Perform SQL data extraction and statistical analysis for trend monitoring and capacity managemen;
• Monitor application performance and recommend improvements to ensure system stability and availability;
• Support application enhancements, deployment, infrastructure upgrades and compliance activities;
• Perform operational monitoring and other ad hoc tasks as assigned.

Should you be interested in this career opportunity, please send in your updated resume to  at the earliest.

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