Editorial summary

The company seeks a Retail Operations Manager for Beauty & Retail to oversee daily store operations, ensure excellent customer service, and drive achievement of sales targets. The role leads a team of 20+ staff, including recruitment, training, rostering, and performance management, while monitoring KPIs, profitability, and implementing action plans to grow the business. Key responsibilities include delivering exceptional customer experiences, building loyalty, managing inventory, stock replenishment, merchandising, store presentation, and cash handling. The position offers a salary of 8000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/retail-operations-manager-beauty-retail-hjn-40659 first appeared in Job-Q.com on 29 Oct 2026]

Job Responsibilities

• Oversee daily store operations to ensure smooth operations, excellent customer service and achievement of sales targets.

• Lead, manage and motivate a team of 20 or more staff, including recruitment, training, coaching, rostering and performance management.

• Monitor store sales performance, KPIs and profitability, implementing action plans to drive business growth.

• Deliver exceptional customer experiences, build customer loyalty and resolve customer feedback professionally.

• Manage inventory, stock replenishment, merchandising, store presentation and cash handling procedures.

• Ensure compliance with company policies, operational procedures, safety standards and store audit requirements.

• Analyse sales trends and market activities to identify opportunities for improvement.

• Collaborate with headquarters and relevant departments to implement promotions, marketing initiatives and business objectives.

Job Requirements

• Diploma or Degree in Business, Retail Management or a related discipline is preferred.

• Minimum 5 years of retail management experience, preferably in beauty, cosmetics or luxury retail.

• Proven experience managing a team of at least 20 staff.

• Strong track record in achieving sales targets, managing store operations and driving team performance.

Janeve

wa.me/6588183965

OR

Email me at

EA Personnel : Janeve Ng Choy Tong

C.E.I: R25159176

Company Registration No: 99C4599

Recruit Express Pte Ltd

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