Editorial summary

The company is seeking a Sales Manager (Information Technology) with a monthly salary of 8000. The role focuses on developing trusted advisor relationships with key accounts and executive sponsors, ensuring services align with budget and client needs, and maintaining high levels of customer satisfaction through day-to-day service excellence. It requires experience in IT sales and account management, strong stakeholder engagement, and the ability to collaborate with internal teams to drive progress and improve service delivery. The position also involves generating progress reports for clients and management and maintaining clear, proactive communication.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/sales-manager-information-technology-42293 first appeared in Job-Q.com on 10 Nov 2026]

Responsibilities:

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Stay on top of accounts, making sure customers receive services that are within their budget and meet their needs
  • Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis
  • Collaborate and meet regularly with internal team members to discuss progress and find new ways to improve business and to facilitate customer need fulfilment
  • Generate progress reports for clients and management within the company
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Collect and analyse data to learn about customer behaviour
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the management regularly
  • Act as a customer advocate with a focus on improving the buying experience
  • Monitor and analyse customer’s usage of our product and solution
  • Responsible for working with the Sales and management to onboard and integrate new customers and developing existing customer relationships

Requirements:

  • Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field
  • Possess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is preferred
  • Have strong network and cyber security in the enterprise and government sectors as well as in local IT market

Interested candidate can click the "Apply" button or kindly email your resume in a detailed Word or PDF format to email address

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

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Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf

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Job Summary

  • Published on: 10 Nov, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 8000
  • Location: On site
  • Job Nature: Permanent

Company Details