Editorial summary

Senior/Customer Operations Executive (Logistics/Supply Chain) at an automotive multinational company’s regional parts centre. The role involves supporting customer operations and relationship management, maintaining records and contact data, handling inquiries and escalations by coordinating with internal teams, and supporting pricing, returns, and buyback processes. The position also requires preparing KPI, revenue, market, and performance reports and analyzing data to identify trends and improvement opportunities. The salary is 6000. Specific qualifications are not listed in the provided description.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/senior-customer-operations-executive-logistics-supply-chain-38219 first appeared in Job-Q.com on 16 Oct 2026]

Responsibilities

• Support customer operations and relationship management for an automotive MNC’s regional parts centre, within the logistics / supply chain function.
• Maintain customer records, agreements, contact database and related account information.
• Handle customer enquiries, requests and escalations by coordinating with internal teams.
• Support pricing, returns, buyback requests and other customer-related processes.
• Prepare KPI, revenue, market and performance reports for management review.
• Analyse data and highlight trends, service gaps and improvement opportunities.
• Support customer engagement activities such as business reviews, workshops and visits.
• Review work instructions, process documents and assist in process improvement initiatives.

Requirements:

• Degree in Business, Logistics, Supply Chain Management or related discipline.
• At least 3 years of experience in logistics, supply chain, customer service or customer relationship management.
• Strong communication, presentation and stakeholder management skills.
• Proactive, analytical and good in problem-solving; proficient in Excel, PowerPoint and Power BI.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to 

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: JOB-01205

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