Editorial summary

The company is seeking a Senior Customer Quality Engineer specializing in semiconductor products to support customers across Southeast Asia. The role involves understanding customer expectations, promoting product and process quality, and driving resolution of customer complaints to enhance satisfaction and relationships. Key responsibilities include improving customer scorecards, developing quality improvement plans, and collaborating with account teams on process enhancements. The position offers a salary of 8,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 18188 first appeared in Job-Q.com on 07 Jul 2026]

Responsibilities

• The SEA Customer Quality Engineer is responsible to understand and fulfill customer’s expectations around quality support of company products & services
• Supporting customers in South East Asia and will represent company by promoting product and process quality and systems and drive resolution of customer complaints
• Drive improvement in Customer Scorecards, develop plan to improve customer satisfaction and relationship.
• Proactively develop plans with Account Teams to promote Quality and Operations process and product improvements to customers.
• Understand business team and functional strategic plans and initiatives to drive quality communications to the customers
• Investigation and resolution of product excursions.
• Provide customer communication for complaints.

Requirements:

• Degree in Engineering
• Strong statistical knowledge and background related to SPC; Engineering knowledge and experience with manufacturing, quality systems, and systematic problem solving
• Experience in Quality Management System and Audits, hands on experience in setting up of ISO9001 for factory, trained in ISO9001:2015; Six sigma or mini-tab software using experience are preferred

Account Manager:

Kerwin Tan Kai Bin (R1331624)

kerwin.tan@searchasia.com.sg

EA16S8107

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