Editorial summary

The company is seeking a Senior Indoor Sales & Customer Service Executive in the freight forwarding industry to manage sales support and customer service activities for local clients. The role involves handling daily requests related to Air & Ocean Freight (Import/Export), preparing quotations, and developing tailored logistics solutions. The position is based in Paya Lebar, working Monday to Friday from 9 am to 6 pm, with a permanent contract and a salary package comprising a basic salary, AWS, and performance bonus. Candidates should have relevant experience in freight forwarding sales and customer service.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 26787 first appeared in Job-Q.com on 22 Aug 2026]

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Senior Indoor Sales & Customer Service Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Monday - Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage sales support and indoor sales activities for local customers, ensuring smooth service delivery.
• Handle daily requests related to Air & Ocean Freight (Import/ Export) and prepare quotations from start to finish.
• Develop tailored solutions and competitive pricing for project cargo, oversized shipments, and container optimization.
• Support RFQs and cross-border trucking arrangements between Singapore and Malaysia with the customer service team.
• Cooperate with management on indoor sales activities.
• Manage inquiries from key accounts, including Oil/ Drilling & Gas industry and furniture trading companies in Singapore.
• Monitor overseas requests and issue quotations when required, while ensuring agent requests are properly addressed.
• Assist the General Manager in overseeing customer service and sales support functions across operations.
• Other duties as directed by management.

APPLY NOW!!!

• Diploma/Degree in Business, Logistics, or related discipline.
• Minimum 3 years of experience in sales support, customer service, or freight forwarding.
• Strong communication and problem-solving skills with ability to liaise confidently with clients and management.
• Proficient in Microsoft Office applications, especially Excel for quotations and reporting.
• Knowledge of Air & Ocean Freight operations and project cargo handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #81916 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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