Editorial summary

The company is seeking a Service Coordinator or Senior Service Coordinator to manage customer inquiries, handle service requests, and coordinate with engineers, subcontractors, and authorities in the marine/oil and gas industry. The role is based in Loyang with transportation provided, working Monday to Friday from 9am to 6pm. The position offers a monthly salary of $4,500 plus a variable bonus paid twice yearly, with responsibilities including preparing quotes, scheduling services, maintaining accurate records, and ensuring customer satisfaction.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 28683 first appeared in Job-Q.com on 30 Aug 2026]

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Coordinator / Senior Service Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Variable Bonus (Twice yearly)
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries/complaints by phone, email, or fax; resolve and close.
• Prepare quotes; create and process job orders.
• Schedule service requests; coordinate with engineers, subcontractors, customers, and authorities.
• Keep accurate service records; upload reports and feedback.
• Follow up to confirm customer satisfaction; send regular updates to managers.
• Track recurring issues; suggest improvements.
• Identify add-on service, maintenance, and upgrade opportunities.
• Support audits/inspections; provide required documents.
• Raise POs/service requests; prepare shipping documents.
• Arrange travel bookings when needed.
• Issue materials/parts; raise purchase requisitions.
• Maintain schedules and organized files for service staff.
• Handle warranty claims.
• Perform other duties as assigned by the Manager.

APPLY NOW!!!

• GCE N/O/A Level with 3–4 years of relevant experience; or
• Diploma, preferably in Business Administration, with 1–2 years of relevant experience. Experience in NetSuite is an added advantage.
• Candidates without experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #10262 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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