Job description

About Us

Viskou is the leading provider of security, networking, smart home, solar, and energy storage solutions across Singapore and Malaysia. Founded in 2014, we serve as a regional tier-1 distributor for world-class brands including Hikvision, Huawei, Ruijie, Ezviz, Mesilix, Western Digital (WD), Philips, Ubiquiti, etc.

Beyond traditional solutions, we are driving the future of AI-powered security, behavior analytics, and intelligent recognition. Join us to grow your career at the forefront of smart technology and green energy in Southeast Asia.

Position: Technical Support Engineer

Responsibilities:
• Assist the sales team with technical support and pre-sales inquiries
• Provide technical support and solutions to customers
• Conduct product testing to better understand product features and performance
• Provide product training to internal staff and customers
• Handle after-sales technical support including troubleshooting and warranty claims

Requirements:
• Bachelor’s or above in Engineering or related fields
• Strong analytical and problem-solving skills
• Able to translate technical knowledge into practical solutions
• Able to work independently in a fast-paced environment

• Experience in related industry will be an advantage 

• Fresh graduates are welcome to apply

Why join Viskou?

  • Competitive salary package (basic + performance incentives)
  • Friendly and passionate work environment – no rigid hierarchy, your work gets noticed
  • Training provided on new systems (AI cameras, cloud access, etc.)
  • Work with global top-tier technology brands
  • Grow in a fast-paced, innovative, and supportive environment

How to Apply

Send your resume or WhatsApp to 87591168 or email to hr@viskou.com with subject: Technical Support Engineer Application

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Job Summary

  • Published on: 18 May, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Full Time
  • Salary: 5500
  • Location: On site
  • Job Nature: Full Time

Company Details

Established in 2008, VISKOU swiftly solidified its position as a highly successful multi-brand distributor of electronic surveillance products. We proudly serve as the authorized distributor for HIKVISION in Singapore.


VISKOU has emerged as a leading distributor of security products, distinguished by our unwavering dedication to excellence. We've made substantial investments in nurturing our sales and technical teams, positioning them as exemplars of top-tier service for our esteemed clientele.


As an innovative and forward-thinking corporation, VISKOU has forged an outstanding reputation within the security industry. We proudly hold the title of an authorized distributor for esteemed brands in the security and electronics sector, including renowned names like HIKVISION and UTEPO.


At VISKOU, we provide a comprehensive range of professional services encompassing project proposal development and tender design. We commit to being your enduring, reliable, and steadfast partner in the long run, ensuring that your security requirements are consistently met with excellence.


Why join us?


When you join Viskou, you're not just starting a job; you're embarking on a journey of professional development and personal growth. We invest in our employees through ongoing training, mentorship programs, and clear paths for advancement.


We aim to be the best company to work for, because we treat every employee just like our family. Our commitment to work-life balance means you can excel in your career while enjoying time with your loved ones. Our diverse and inclusive workplace encourages collaboration, creativity, and fresh perspectives.


Join us in making a meaningful impact in CCTV and security field. Discover the opportunities, benefits, and supportive community that await you at Viskou. Take the first step towards a fulfilling career; explore our current openings and join our team today!