Editorial summary

The company is seeking a Technical Support Engineer with no prior experience required, offering a salary of 2,600. The role involves supporting the Technical Services team with administrative and technical coordination tasks, including managing service notifications, processing replacement cases, and responding to technical inquiries via the Customer Relationship Management System. The position also requires coordinating shipments, maintaining tracking records, and assisting with documentation and on-site visits as needed. The role provides an opportunity to gain technical support experience within a dynamic team environment.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 29393 first appeared in Job-Q.com on 02 Sep 2026]

Key Responsibilities

• Support the Technical Services team with administrative and technical coordination tasks.
• Manage and process Service Notifications (SN) and replacement cases for the Singapore market.
• Respond to simple technical enquiries received via C4C (Customer Relationship Management System).
• Coordinate DHL replacement shipments and maintain status updates in Excel tracking files.
• Assist with documentation, data entry, filing, and other technical-related paperwork.
• Accompany the Technical Services team on site visits when required.
• Support ad hoc projects and operational tasks as assigned.

Requirements

• Technical or Mechanical Engineering background preferred.
• ITE, Diploma in Mechanical Engineering, or equivalent technical qualification.
• No experience welcome as on the job training provided.
• Basic understanding of mechanical products, troubleshooting, or technical documentation.
• Comfortable working with CRM and service management systems to manage customer cases, track service requests, maintain accurate records, and generate reports.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Good communication and organizational skills.
• Willing to perform both office-based support and occasional site visits.
• 5 days week, 1 year contract with full benefits

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to  

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel:   6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

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