Editorial summary

The company is seeking a temporary Call Centre Assistant for a 10-week assignment, offering a rate of $10.50 per hour. The role involves managing appointment calls, handling general inquiries from the public and patients, and providing high-quality customer service. The successful candidate will assist with feedback resolution, provide information on medical consultations and packages, and coordinate with other departments to ensure efficient call center operations. This position emphasizes strong communication skills and a customer-focused approach.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 12249 first appeared in Job-Q.com on 02 Jun 2026]

• You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards.
• You will also assist to answer calls and provide one-stop information and assistance to callers when required.
• In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package.
• You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
• Perform other ad-hoc duties as assigned

Requirements

• Min N / O / A / NITEC in any courses
• No experience required
• Training provided

Office hours 5.5days
Govt Healthcare

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf