Editorial summary

The company is seeking a Temp Virtual Assistant Care Coordinator for an 8-month contract in Jurong East, with a monthly salary up to $3,500. The role involves patient outreach, enrollment support, monitoring dashboards and chatbot responses, routing cases to the clinical team, and coordinating appointments and referrals while maintaining accurate patient databases. Key duties include verifying eligibility, tracking enrollment status, and following up with non-responsive patients to guide them in using the chatbot. The position requires strong organizational and communication skills to support programme implementation and clinical workflows.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/temp-virtual-assistant-care-coordinator-up-to-3-500-hhlt-39310 first appeared in Job-Q.com on 22 Oct 2026]

📍 Jurong East
💰 Up to $3,500/month
📅 8-Month Contract

💼 Responsibilities
• Conduct patient outreach and support enrolment into the programme
• Monitor daily dashboards and review patient responses from the patient-facing chatbot
• Route and escalate cases to the clinical team according to established workflows and protocols
• Follow up with non-responsive patients and guide them on using the chatbot
• Verify patient eligibility, enrolment status and dashboard records
• Maintain and update patient databases accurately and promptly
• Coordinate appointments, referrals, handovers and communication between patients and clinical teams
• Document patient interactions, outcomes and escalations across relevant IT systems
• Collate and validate data including enrolment, response rates, outreach attempts, escalations and patient
outcomes
• Analyse trends, care gaps and non-response patterns to improve patient engagement and operations
• Prepare reports and support audits, service evaluation and continuous improvement initiatives

📝 Requirements
• Min. diploma or equivalent experience in Healthcare Administration, Care Coordination, Nursing Support, Population Health or related discipline
• Patient-facing healthcare, telehealth or chronic disease management experience advantageous
• Familiarity with electronic medical records and multidisciplinary healthcare environments beneficial
• Good patient communication skills via telephone and digital channels

📩 Email your resume to or Telegram @alexgohhl.

➖
Alex Goh Hock Leong
CEI No.: R1763413
Recruit Express Pte Ltd (Healthcare & Life Sciences)
EA Licence No.: 99C4599

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