Editorial summary

The company is seeking a Customer Service Executive/Dental Surgery Assistant for a healthcare facility in the Central region, working a 5.5-day week with a salary of $3,500. The Customer Service Executive will be responsible for ensuring patient satisfaction, handling inquiries and grievances, and managing front-desk duties such as registration, appointment scheduling, and payments, requiring at least two years of relevant experience and strong communication skills. The Dental Surgery Assistant will support dental surgeons in clinical procedures. Both roles require professional interpersonal skills and a focus on quality service delivery.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 20212 first appeared in Job-Q.com on 16 Jul 2026]

Customer Service Executive

• Be accountable for overall Quality of Service and Patient Satisfaction rate
• Handle and resolve our patient’s enquiries and/or grievances in a tactful manner
• Identify opportunities to recommend suitable treatment plans to our patients
• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries

Requirements :

Must have at least 2 years of experience in similar capacity

Excellent interpersonal and communication skills

Dental Surgery Assistant

• Assist Dental Surgeons in all clinical practices
• Assist in preparing, sterilizing of dental instruments and environment pre and post procedures
• Comply with work safety regulations in handling dental instruments and equipment
• Ensure high standard of infection control and other quality control measures
• Maintain and ensures cleanliness of all clinic facilities
• Liaise closely with patients and build good rapport with patients
• And ad-hoc duties as instructed by the Clinic Manager

Requirements

Minimum 2 years of experience in dental assisting

Preferably Nitec in Dental Assisting or Certificate in Health Care Assistance Course

Interested candidates please send in your updated resume in MS Word Format to:


nursing@recruitexpress.com.sg
Subject: Customer Service Executive/ Dental Surgery Assistant

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599

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