Editorial summary

The company is seeking a Senior Assistant Manager or Manager with strategic planning experience to oversee operations in the Surgery department at West Hospital. The role involves leading clinical and operational initiatives, coordinating multidisciplinary teams, and engaging with stakeholders to enhance trauma care and community outreach. Key requirements include strong leadership skills, experience in healthcare management, and a focus on quality improvement. The position offers a monthly salary of up to HKD 6,500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 31689 first appeared in Job-Q.com on 13 Sep 2026]

Key Responsibilities

• Plan, lead and coordinate the Centre’ operations, ensuring seamless patient flow and optimal resource allocation
• Drive quality improvement initiatives and champion clinical excellence across all trauma services
• Collaborate with medical, nursing, and allied health and admin professionals to develop and implement best practices
• Engage with stakeholders (including government agencies, community partners, and internal teams) to enhance trauma care capabilities and advance community outreach, injury prevention, and public engagement efforts
• Oversee training and development programs for staff, fostering a culture of continuous learning and innovation
• Manage compliance with regulatory requirements and support accreditation processes
• Play a pivotal role in emergency preparedness and response planning

Strategic Planning & Transformation

• Support the development and execution of Centre’s strategy aligned to cluster and national priorities including:
• Leading key strategic planning for trauma masterplan
• Translate strategy into clear operational plans, KPIs, and measurable outcomes
• Provide secretariat and thought partnership for high-level work groups / committees / forums

Operations & System Development

• Partner clinical and operational leaders to design, implement, and scale integrated trauma care workflows
• Drive end-to-end optimisation of the trauma patient journey, focusing on timeliness, outcomes, and patient experience
• Lead operational readiness and scaling of the Centre’s programmes (e.g. trauma services, survivorship initiatives, regional network coordination)
• Identify gaps and implement innovative models of care delivery, including cross-institution coordination

Data Analytics & Innovation

• Develop and operationalise data dashboards and analytics frameworks to track trauma outcomes, utilisation, and system performance
• Translate complex operational and clinical data into actionable insights
• Support the use of predictive analytics and digital tools to improve patient flow, resource allocation, and service planning
• Drive a culture of data-informed decision making across stakeholders
• Identify and implement innovative solutions to improve operational efficiency, clinical coordination, and patient outcomes

Community Engagement & Outreach

• Lead and coordinate community outreach and public education efforts on injury prevention and trauma awareness
• Support development of national platforms such as National Injury Prevention Conference
• Partner external stakeholders (e.g. community agencies, schools, ministries) to strengthen injury prevention and outreach ecosystem
• Translate clinical and operational insights into population-level impact initiatives

Financial & Resource Planning

• Support business planning, budgeting, and resource optimisation for the Centre’s initiatives
• Contribute to development of new service models and programme funding proposals
• Ensure alignment between financial sustainability and service excellence goals

Secondary Responsibilities and Duties

• Ensure compliance with hospital policies and governance standards
• Support department-level operations, reporting, and coordination

Key Requirements

• Bachelor degree from a recognized institution

For interested candidates, please send your most recent and updated resume to 

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

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