Editorial summary

The company is seeking a Windows Engineer (L3 Operations) to provide expert support for all Cloud Windows services, serving as the final escalation point for production support activities. The role involves maintaining the health and stability of technical solutions, collaborating with architects, peers, and project teams on technology roadmaps and projects. Candidates should possess strong technical expertise in Windows and cloud operations. The position offers a salary of 12,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 26567 first appeared in Job-Q.com on 21 Aug 2026]

Job Summary

Looking for a technical windows expert for all Cloud operations services (Windows) in the organization. As such, he/she will provide support and act as the last level of escalation point for all production support activities within the operations team. Will be accountable for the overall health and stability of the technical solutions within their scope and has to work effectively with technical peers such as architects, peer experts and project teams on technology road maps and projects.

The team operates and delivers projects for its infrastructure scope covering Cloud Windows OS, Failover Cluster, Hyper-V, VMware, AWS, GCP, and HPE DL/Synergy/Simplivity/Alletra series hardware.

Job Detailed Description

An Expert has a wide spectrum of responsibilities and actions.

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• has a role in supporting technical skills development and provides training when required.
• manages service improvements for all Windows services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,

As an experienced professional in Windows, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,

• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Candidate Profile

Mandatory track record

• 7+ years of experience in managing Windows environment with about 3-5 years of experience in financial institutes.
• Subject matter expert on core technologies – Windows OS, Hyper-V and Failover Clustering.
• Knowledge of VMware technologies (vSphere, vCenter, VROPS, VRLI) will be an advantage.
• In-depth hands-on knowledge/experience with HPE hardware (DL, Synergy, Simplivity, Alletra series).
• In-depth hands-on knowledge/experience with Python, PowerShell and Workflow integration tools.
• Knowledge and/or hands on working experience with patching tools and Active Directory.

If interested, you can click on “Apply here” or write an e-mail to with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Thanks & Regards

Deeksha Agarwal

EA Licence No.91C2918

Personnel Registration No.  R26161520

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