Editorial summary

The company is seeking a Sales Compliance Audit Analyst on a one-year contract to perform independent sales audit checks in accordance with the MAS Balanced Scorecard Framework and internal policies. The role involves conducting client surveys, documentation reviews, mystery shopping, and complaint assessments related to investment sales activities, as well as monitoring results and identifying root causes of issues for remediation. Candidates should have strong analytical skills and knowledge of regulatory and internal compliance standards. The position offers a monthly salary of 4,500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 27987 first appeared in Job-Q.com on 27 Aug 2026]

Jobs Responsibilities

• Perform independent sales audit checks in accordance with the MAS Balanced Scorecard (BSC) Framework and established internal policies and procedures.
• Conduct client surveys, documentation checks, mystery shopping reviews and assessments of complaints relating to investment sales activities.
• Monitor BSC results, identify root causes of significant lapses or recurring issues and follow up on appropriate remediation actions.
• Independently review customer complaints relating to investment sales and assess cases against applicable regulatory and internal requirements.
• Conduct BSC related training for new employees and provide guidance to supervisors on audit checks and complaint investigation requirements.
• Support enhancement and automation of sales audit processes through RPA, system automation and AI; keep controls updated with regulatory and process developments.

Job Requirements

• Relevant experience in banking, sales compliance, risk, audit, controls or investment related operations.
• Knowledge of MAS regulations and/or the Balanced Scorecard Framework is advantageous.

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

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