Editorial summary

The company is seeking a temporary Contact Centre Assistant for a three-month assignment at HSN, located in Novena. The role involves handling patient and visitor inquiries via phone and in person, providing accurate information on hospital services and appointments, and ensuring courteous customer service. The position offers a salary of $12 per hour, with office hours scheduled over a 5.25-day workweek. Candidates should possess strong communication skills and the ability to manage multiple inquiries efficiently.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 32304 first appeared in Job-Q.com on 15 Sep 2026]

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Novena

Duration: 3 months, renewable

Salary: $12/hour

Working Hours: Office Hours, 5.25 days per week

Job Responsibilities:

• Attend to patients' and visitors' enquiries via phone and in person.
• Handle incoming calls and provide accurate information on hospital services, appointments and general enquiries.
• Assist patients with appointment-related enquiries and direct them to the relevant departments.
• Record and follow up on enquiries where necessary.
• Provide courteous and efficient customer service to patients and visitors.
• Perform basic administrative and data-entry duties.
• Assist with other ad-hoc duties assigned by the supervisor.

Requirements

• Good communication and interpersonal skills.
• Comfortable handling patients and members of the public.
• Able to work in a fast-paced healthcare environment.
  
  

For interested candidate, please email your resumes to 


Sunny Ng San Ni
Outsourcing Team
Recruit Express Pte Ltd (EA No. 99C4599)

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