Job description

Roles & Responsibilities

1. Client Account Support: Assist account managers in maintaining and nurturing relationships with clients, ensuring satisfaction with pest control services.
2. Administrative Coordination: Manage schedules, service appointments, and documentation for client accounts (e.g., contracts, billing, service reports).
3. Customer Communication: Respond to client inquiries via phone, email, or in-person, addressing concerns about services, pricing, or pest-related issues.
4. Order Processing: Handle service renewals, upsells, and new orders, ensuring accuracy in billing and alignment with client agreements.
5. Interdepartmental Liaison: Coordinate between clients, technicians, and sales teams to resolve issues and ensure timely service execution.
6. Sales Support: Prepare quotes, proposals, and presentations for account managers to aid in client retention and acquisition.

Job Requirements:

1. Education: Diploma in Business Administration, Marketing, or a related field.
2. Experience: 1+ years in account coordination, customer service, or administrative roles; experience in pest control, hospitality, or facilities management is a plus.
3. Organizational Skills: Proven ability to multitask, prioritize deadlines, and manage client accounts efficiently.
4. Communication Proficiency: Excellent verbal/written communication skills for client interactions and internal collaboration.

Eligibility: Quota available.

Application: Please email your resume to hr@unitedpest.com.sg