Editorial summary

The company is seeking an Air Freight Operations Officer to independently manage airfreight import shipments, ensuring compliance with quality standards through documentation, booking, shipment control, customs handling, and communication with carriers and subcontractors. The role involves preparing export documents, handling customer inquiries, issuing invoices, and tracking shipments, with a focus on customer support and complaint resolution. The position offers a salary of 4,000 and requires strong organizational and communication skills, along with experience in logistics operations. This is a five-day work week based in the West region.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 24733 first appeared in Job-Q.com on 11 Aug 2026]

Responsibilities:

• Independent handling of shipments in the field of Airfreight Import in accordance with our quality standards (among other things documentation, booking, shipment control, transport insurance, accounting, customs handling)
• Communication with carriers and subcontractors.
• Follow up daily shipments orders and prepare full set of export documents
• Customer support and services.
• Handling Pre-Alert to destination offices/agents.
• Offer preparation and tracking.
• Handling of complaints.
• Issue invoices and supporting documents to customers and agents.
• Check job costing for every file handled and ensure no loss.
• Communication with our branch offices.
• Handling of import customs issues.
• Perform any other related tasks as required or assigned by manager.

Requirements:

• Minimum Diploma/Degree in Logistics, Supply Chain Management, or related field.
• 2+ years of experience in Airfreight Import operations, including documentation, customs clearance, and shipment coordination.
• Familiarity with airway bills, customs regulations, and freight forwarding processes.
• Ability to prepare and verify export documents accurately.
• Ability to liaise with carriers, agents, and customers professionally.
• Experience in handling customer complaints and providing solutions.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email:  
Website: www.recruitfast.sg

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf