Editorial summary

The company seeks an Assistant Service Engineer - Home Appliances to provide technical and debugging support, product training, and handle warranty, spare parts, and customer inquiries from end-customers, distributors, dealers, and e-commerce platforms. The role also involves studying in-warranty claims, compiling cost reports, monitoring quality issues, creating training materials and service manuals, and coordinating defective unit exchanges and follow-ups for repairs. Key responsibilities include reporting quality defects to the factory and taking necessary actions with warehouses, distributors, and factories. The position offers a monthly salary range of S$3,000–S$3,800, commensurate with experience.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/assistant-service-engineer-home-appliances-s-3000-s-3800-37673 first appeared in Job-Q.com on 13 Oct 2026]

Responsibilities

• Provide technical and debug assistance included product training.
• Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.
• Study in-warranty claims, compiling of F-Cost report.
• Monitor quality issue and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.
• Create training materials, technical procedures, service manuals and part guides for distributors.
• Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.
• Handle COC renewal, COC and WELS testing and registration for new product.
• Assist distributor to conduct field test for new products.
• Support for establish of service management and service centre for local and export market.

Requirements

• Min Diploma in Engineering or related discipline 
• Min 2 years of experience of experience in consumer electronics after sales management industry.
• Ability to read and understand Schematic Diagram.
• Hands-on experience with fridge, washer and TV is a Plus.
• Strong product technical knowledge in home appliances and audio visual.
• Proficient in MS Office applications.
• Ability to work under pressure.

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602):

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview.

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