Job description

The Opportunity

  • Opportunity to work for one of the leading financial service providers and top banks
  • Great exposure to learn about banking products and services domain
  • West Location


The Job

  • Act as the main contact point for clients on all custody-related operational matters
  • Ensure high service quality and consistent client experience
  • Work closely with Operations to meet all Service Level Agreements (SLAs)
  • Understand client requirements and ensure compliance with service standard
  • Maintain regular communication with clients to gather service feedback
  • Represent the client’s perspective internally and drive issue resolution
  • Handle client queries promptly with accurate responses
  • Monitor global/regional market and regulatory changes and prepare news updates
  • Send timely client communications such as bulletins, questionnaires, and operational notice
  • Escalate issues to relevant Unit Heads when required

The Talent

  • Comfortable liaising with clients over the phone
  • Strong attention to detail and meticulous
  • Strong communication skills with a proactive, client‑focused mindset
  • Positive learning attitude


Next Steps

  • Send your resume to yueshan.wu@adecco.com
  • Email Topic: Client Service


Wu Yue Shan
EA License No: 91C2918
Personnel Registration Number: R25138923

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Job Summary

  • Published on: 20 May, 2026
  • Category: Banking / Finance
  • Vacancy: 1
  • Job type: Contract
  • Salary: 4500
  • Location: On site
  • Job Nature: Contract

Company Details

The Adecco Group is the world's leading provider of HR solutions. With over 35,000 FTE employees and over 5,200 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting more than 650,000 associates with over 100,000 clients every day.

The services we offer fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. The Adecco Group is based in Zurich-Glattbrugg, Switzerland and we are a Fortune Global 500 company listed on the SIX Swiss Exchange.