Editorial summary

The company is seeking a Client Services Executive to support clients with securities broking enquiries, online portal navigation, and account-related matters during office hours. The role serves as the first point of contact, handling calls, emails, and walk-ins, assisting with login issues and portal navigation, and coordinating with internal departments to resolve client matters. Key requirements include strong communication skills, experience in client-facing roles, and the ability to liaise across teams to follow up on requests. The position offers a monthly salary of 4000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/client-services-executive-securities-broking-enquiry-handling-office-hours-hdc1-40906 first appeared in Job-Q.com on 31 Oct 2026]

A regional broking and financial services group is looking for a Client Services Executive to support its clients with enquiries, online portal navigation and account matters. You will be the friendly, dependable first point of contact for clients.

What You'll Be Doing

• Handle incoming client enquiries via calls, emails and walk-ins
• Assist clients with login, online portal navigation and account-related questions
• Follow up with clients on outstanding requests and clarifications
• Liaise with internal departments to troubleshoot and resolve client matters
• Escalate complex, sensitive or complaint-related cases to the right team members
• Take ownership of assigned cases through to proper closure
• Support the team with administrative tasks and ad-hoc duties
• Maintain accurate records of client interactions

What You'll Bring

• Diploma in any discipline and above
• Customer service or client-facing experience is welcome
• Good verbal and written communication skills
• Patient, service-minded and able to stay calm with clients
• Comfortable with online systems and Microsoft Office
• Strong ownership and follow-through
• Team player who learns quickly

What's In It For You

• Office hours, Monday to Friday with a proper lunch break
• Exposure to the securities and financial services industry
• Supportive team environment

Interested? Click Apply or send your updated CV to

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf