Editorial summary

The company is seeking a Cloud Support Associate to monitor system health and perform first-level troubleshooting for its AI-driven technology services. The role involves overseeing the MSDC system status across 120 servers using Tenable SC and assisting with upcoming technology refreshes. The position offers a salary of 7,000 and is suited for candidates with technical troubleshooting skills and familiarity with server monitoring. The company, a subsidiary of the Singtel Group, is a leading AI tech services provider with a strong presence across the Asia Pacific region.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 29300 first appeared in Job-Q.com on 02 Sep 2026]

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

• Monitor MSDC system health status of 120 servers using Tenable SC
• Facilitate the upcoming tech refresh for mainstream system
• Perform 1st level troubleshooting for server or VM issues
• Escalate fault to contractors for hardware fault / software errors
• Maintain compliance to managed systems
• Perform VM or project resource provisioning to multi-tenants
• Perform regular patching to managed systems
• Manage common services such as AD, SQL DB, Veeam Backup, Microsoft Configuration Manager, SEPM

Qualifications

• Minimum Diploma in Information Technology / Electrical & Electronics Engineering or other related disciplines
• At least 2 years of working experience in the Information Technology industry
• Experience in RHEL, Windows Server administration, Windows client e.g. Win OS image provisioning
• Experience in Nutanix platform such as Prism central, Nutanix Files, Nutanix Move etc and Ansible
• Possess at least one Cloud and/or Hyper-Converged Infra certification from AWS, MS, Google, Oracle, Nutanix or VMware of Professional level and above or equivalent

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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