Editorial summary

Recruit Express Pte Ltd is seeking a Contact Centre Officer (Ubi) with a monthly salary of 2800. The role handles inbound and outbound customer calls, resolves issues, escalates complex cases, processes requests, and updates records, while following up on outstanding cases to ensure timely resolution and meeting customer service, quality, and performance KPIs. The position requires the ability to deliver efficient service and meet the specified KPIs; applicants should be prepared to demonstrate strong communication and problem-solving skills. Interested candidates may email their resume to ; CEI Reg R25157535; EA License No: 99C4599.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/contact-centre-officer-ubi-esy-37600 first appeared in Job-Q.com on 13 Oct 2026]

• Handle inbound and outbound customer calls and enquiries.
• Resolve customer issues and complaints, escalating complex cases when required.
• Process customer requests and update records accurately in the system.
• Follow up on outstanding cases to ensure timely resolution.
• Meet customer service, quality and performance KPIs.

Interested candidates, please email your resume to

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

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