Editorial summary

The company Miss Muffet Cake Boutique, located on Queen’s Road, Singapore, is seeking a Studio Manager – Retail & Operations to oversee its bespoke cake studio and retail activities. This is a full-time role across five days per week, with typical hours Monday–Friday and occasional Sunday shifts. Compensation ranges from S$2,400 to S$2,800 per month, depending on experience. The position requires a friendly, organized and resourceful individual to manage studio operations and customer-facing activities for a growing neighbourhood bakery serving families, schools and corporate clients.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/studio-manager-retail-operations-37589 first appeared in Job-Q.com on 13 Oct 2026]

Miss Muffet Cake Boutique | Queen's Road, Singapore

Salary: S$2,400–S$2,800 per month, depending on experience
Employment: Full-time, five days per week
Working hours: Normally Monday–Friday, with occasional Sunday shifts replacing a weekday.

About us

Miss Muffet Cake Boutique is an established bespoke cake business with a growing neighbourhood retail studio on Queen's Road.

We create customised celebration cakes alongside a range of freshly baked treats, serving families, schools and corporate customers across Singapore.

We're looking for a friendly, organised and resourceful Studio Manager who enjoys working with people and can take ownership of our day-to-day retail and administrative operations.

This is a hands-on retail and operations role. You'll spend a significant part of your working day serving customers in our shop, while also managing enquiries, orders, inventory and studio coordination.

Your responsibilities

Retail & customer service

• Welcome customers, explain our products and handle retail sales and payments.

• Manage cake collections, packaging, displays and restocking.

• Keep the retail space clean, organised and welcoming.

• Help coordinate product sampling and neighbourhood promotions.

• Build friendly relationships with regular customers.

Customer enquiries & orders

• Respond promptly and professionally to WhatsApp messages, calls and customer enquiries.

• Prepare quotations using our pricing guidelines and follow up on enquiries.

• Confirm orders and ensure all details are accurately recorded.

• Coordinate with the kitchen team to ensure orders are completed on time.

• Handle routine customer questions and resolve issues professionally.

Studio operations

• Manage inventory, stock levels, supplier orders and deliveries.

• Maintain production schedules, order records and administrative systems.

• Coordinate daily requirements with the baking and decorating team.

• Identify practical ways to improve organisation and efficiency.

• Help ensure the studio runs smoothly, even when the owner is not present.

Friday Fresh Bake Club

• Manage weekly orders and customer communications.

• Coordinate production quantities, packaging and Friday deliveries.

• Maintain customer records and support repeat orders.

• Assist with promotions and introducing new products.
  

  Who we're looking for

  • Experience in retail, customer service, administration, hospitality or business operations.

  • Excellent organisational skills and attention to detail.

  • Friendly, confident communication with customers.

  • Comfortable using WhatsApp Business, Google Sheets and other digital tools.

  • Able to multitask, prioritise and work independently.

  • Reliable, practical and happy to take initiative.

  • Willing to roll up their sleeves in a small, busy studio.

  A big bonus: Cake decorating experience!

  If you can frost cakes, pipe buttercream, work with ganache or create simple cake decorations, we'd be especially interested in hearing from you.

  While this is primarily a retail and operations position, someone who can occasionally lend a hand with cake decorating would be a real asset to our small team.

  Cake decorating experience is highly desirable but not essential.
  

  We welcome applicants from different professional backgrounds, including those looking for a career change.

  What we offer

  • A varied role in an established, independent cake boutique.

  • A friendly, creative working environment.

  • The opportunity to take ownership of daily studio operations.

  • Direct involvement in helping a growing neighbourhood business succeed.

  • A five-day working week with occasional Sunday coverage arranged in advance.

  How to apply

  Please send your CV and a short introduction explaining why this role interests you to .

  We'd particularly like to hear about your experience managing customers, staying organised and taking responsibility in previous roles.

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