Editorial summary

The company is seeking a Contact Centre Specialist to provide personalized banking support via telephone, addressing customer inquiries related to accounts and services. The role involves understanding customer needs, delivering high-quality service, and collecting feedback for continuous improvement. The position offers a basic salary of 4,000, along with shift allowances, and requires strong communication and customer service skills. The work schedule consists of five days per week, including four weekdays and one weekend day.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 30651 first appeared in Job-Q.com on 08 Sep 2026]

Overview :

5 work's day ( 4 Weekdays + 1 Weekend)

Attractive Basic + Shift Allowance

Job Description:

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Job Requirement:

• Strong communication skills & Customer Service personality.
• Experience in call center and/or customer service or banking background have an advantage

Interested candidates may apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

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