Contract Bank Associate/ Officer (Card Payment) (12 months) #JTL

On site

Permanent

Job description

  • Process customers’ requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications
  • Complete all requests with accuracy and within the agreed Service Level Agreement
  • Manage and resolve customers’ and business units’ feedback/complaints and queries promptly
  • Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team
  • Support in digitization effort driven by the management and ad-hoc /admin tasks assigned
  • You will assist the team in any ad-hoc admin work and projects as assigned
  • Job rotation may be required as and when (however, you will be advised accordingly)

Job Requirements

  • Minimum 'A' Levels/IP/Diploma in Business, Banking, Finance or related discipline
  • Prior experience in card operations, customer fulfilment, banking operations or shared services preferred
  • Strong attention to detail with ability to process high volume transactions accurately
  • Able to work within tight Service Level

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg

EA License No:99C4599

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Job Summary

  • Published on: 18 May, 2026
  • Category: Admin
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 3500
  • Location: On site
  • Job Nature: Permanent

Company Details

Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment processes, we have been successfully bridging talented job seekers of the highest calibre to employers who only want the best in their teams.


In our relentless pursuit of excellent service, we have adopted best practices and dynamic growth strategies in expanding our operations across the Asia Pacific regions: We have offices in Singapore, Sydney, Hong Kong, Kuala Lumpur, Taipei, Shanghai, Beijing, Tokyo and Bangkok.

With 400 permanent committed consultants from various professional backgrounds and disciplines, we make a difference by delivering top-notch services to our clients and candidates alike.