Editorial summary

The company is seeking a Corporate Data Collection Officer to assist with survey data collection through online and manual methods, including conducting field visits for unresponsive respondents. The role involves ensuring accurate data entry, updating call outcomes, and collaborating with team members to achieve survey completion. The position offers a yearly salary ranging from $3,000 to $3,300, with employment renewable until December 31, 2026. Candidates should be detail-oriented and capable of handling objections professionally to succeed in this role.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 25709 first appeared in Job-Q.com on 16 Aug 2026]

Work Arrangement:
Salary: $3,000 - $3,300
Working Duration: Up till 31 Dec 2026
Work Location: Novena / Clark Quay


Responsibilities:

• Assist respondents to complete selected surveys online or via manual collection. Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned
  

Requirements:

• Minimum A Levels qualification or equivalent.
• Candidates with work experience in survey operations, sales, customer service, call center would be advantageous.
• Proficient in Excel and Internet Usage

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