Editorial summary

The company is seeking a Customer Service Executive to handle customer inquiries, complaints, and catering orders within the F&B (Catering) industry. The role involves coordinating with internal departments and attending food-tasting sessions as needed. The position offers a basic salary of up to $3,300, along with performance bonuses and medical benefits, and requires working from Monday to Friday with one Saturday per month.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 25693 first appeared in Job-Q.com on 16 Aug 2026]

• Position: Customer Service Officer

• Location: Bedok

• Working hours: Monday to Friday (9am - 6pm) & 1 Saturday per month (9am - 6pm)

• Salary (commensurate with experience): Up to $3,300 Basic Salary + Performance Bonus + Medical Benefits

• Duration: Permanent

• Industry: F&B (Catering)

Main Responsibilities:

• Respond to customer enquiries and complaints promptly and professionally.

• Prepare catering orders and quotations accurately.

• Coordinate and attend customer food-tasting sessions when required.

• Coordinate with the kitchen, logistics, sales and other internal departments to ensure timely and accurate order fulfilment.

• Liaise with outsourced suppliers regarding catering items, logistics and other order requirements.

Requirements:

• At least one year of relevant experience in customer service, sales administration, order processing, catering coordination or a related role.

• Proficient in Microsoft Office applications.

• Prior experience in catering, F&B, hospitality or event coordination would be advantageous.

Email to: for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

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