Editorial summary

The company, an industrial equipment manufacturer, seeks a Customer Consultant / Service Sales Engineer. The role is based in Boon Lay with a 5-day workweek (Mon–Fri, 8:30am–5:30pm). The position involves acting as the main contact for customers, managing a portfolio of accounts, identifying solutions to meet customer needs, and collaborating with technical teams to drive growth. Compensation includes a basic salary up to $4,800 plus transport allowance and a variable bonus.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-consultant-service-sales-engineer-82096-41361 first appeared in Job-Q.com on 03 Nov 2026]

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #82096 on the email subject.

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