Editorial summary

The company is seeking a Customer Relations Officer to join its healthcare team in the eastern region of Singapore. The role involves managing customer inquiries and feedback via calls and emails, providing accurate information on services and appointments, and handling administrative tasks related to bookings. Candidates should possess strong communication skills and a professional demeanor. The position offers a salary of up to S$3,300 per month and operates Monday to Saturday during standard business hours.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 13638 first appeared in Job-Q.com on 10 Jun 2026]

• Working location – Eastern part of Singapore
• Salary up to S$3300 per month
• Working Hours: Monday to Friday: 8:30am – 5:00pm, Saturday: 8:30am – 1:00pm

A leading provider of community healthcare services is seeking to hire a dynamic individual to join their team.

Job Responsibilities:

• Handle customer enquiries and feedback professionally via incoming calls/ emails
• Provide accurate, timely, and up-to-date information on services, appointments etc
• Manage appointment bookings and related administrative tasks through internal systems and web portals.
• Resolve customer concerns efficiently, ensuring a positive customer experience.
• Conduct outbound calls to follow up on enquiries, appointments, and customer feedback.
• Proactively communicate with customers to provide updates, clarify information, and address issues.
• Maintain high service standards while achieving individual and team performance targets.

Job Requirements:

• Minimum GCE O Level / Diploma holders
• At least 2 years of relevant experience; candidates with experience in a healthcare setting will be advantageous
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills

Interested and suitable applicants, please email your detailed resume in MS Word Format

to ammerlinelam@celecti.com.sg

Ammerline Lam Sze Yi (Ms.)

CEI Registration No.: R1104463

Celecti Pte Ltd

EA Licence: 16C8045

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