Editorial summary

The company is a well-established, publicly listed multinational provider of integrated aviation services seeking a Customer Service Officer at Changi Airport. The role involves assisting passengers with check-in, arrivals, departures, and handling inquiries, with training provided and no prior experience required. The position offers a basic salary starting from $2,900, monthly allowances up to $600, a $5,000 joining bonus, annual holiday credits, and additional benefits including medical and dental coverage. The work schedule is a six-day work week with rotating shifts, and the role provides opportunities for career growth within the aviation industry.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 33342 first appeared in Job-Q.com on 19 Sep 2026]

Well-Established Public-Listed Multinational Provider of Integrated Aviation Services

💰 Basic Salary: From $1,800 (commensurate with experience)
💵 Monthly Allowances: Up to $600 (KPI & Shift Allowances)
🎉 Joining Bonus: $5,000
🎁 AWS + Variable Performance Bonus
🏖️ Holiday Credits: Up to $350 annually
📅 Work Schedule: 6 Days Work Week / Rotating Shifts
📍 Location: Changi Airport
🏥 Outpatient Medical & Dental Benefits
✅ Permanent Position
✅ No Experience Required –Training Provided

Responsibilities

• Assist passengers with check-in, arrival and departure services.
• Handle passenger enquiries and various flight-related requests.
• Provide excellent customer service to passengers at premier lounges.
• Welcome and assist guests at reception and attend to their needs.
• Assist passengers with special needs, including those with reduced mobility.
• Assist non-English-speaking passengers and unaccompanied minors.
• Ensure passengers receive a smooth and pleasant airport experience.

Requirements

• Minimum GCE “O” Level or equivalent.
• No prior experience required – comprehensive training provided.
• Good written and spoken English.
• Pleasant, cheerful and service-oriented personality.
• Good communication and interpersonal skills.
• Able to work well in a team and fast-paced environment.
• Basic computer literacy.
• Able to work 6-day rotating shifts.

Interested to Apply?

Apply through MyCareersFuture or email your updated resume to:

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Henry Heng
Consulting Manager
Reg. No.: R1982999
EA Licence No.: 25C2861

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