Editorial summary

The company is a well-established public-listed multinational provider of integrated aviation services. The role of Customer Service Officer at Changi Airport involves assisting passengers with check-in, arrivals and departures, and handling passenger inquiries. Key requirements include no prior experience required with training provided; the position offers a permanent placement with a 6-day workweek and rotating shifts. Compensation includes a basic salary from 1,800 with up to 600 in allowances, a joining bonus of 5,000, AWS and variable bonuses, plus holiday credits and benefits.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-officer-5-000-joining-bonus-changi-airport-39782 first appeared in Job-Q.com on 24 Oct 2026]

Well-Established Public-Listed Multinational Provider of Integrated Aviation Services

💰 Basic Salary: From $1,800 (commensurate with experience)
💵 Monthly Allowances: Up to $600 (KPI & Shift Allowances)
🎉 Joining Bonus: $5,000
🎁 AWS + Variable Performance Bonus
🏖️ Holiday Credits: Up to $350 annually
📅 Work Schedule: 6 Days Work Week / Rotating Shifts
📍 Location: Changi Airport
🏥 Outpatient Medical & Dental Benefits
✅ Permanent Position
✅ No Experience Required –Training Provided

Responsibilities

• Assist passengers with check-in, arrival and departure services.
• Handle passenger enquiries and various flight-related requests.
• Provide excellent customer service to passengers at premier lounges.
• Welcome and assist guests at reception and attend to their needs.
• Assist passengers with special needs, including those with reduced mobility.
• Assist non-English-speaking passengers and unaccompanied minors.
• Ensure passengers receive a smooth and pleasant airport experience.

Requirements

• Minimum GCE “O” Level or equivalent.
• No prior experience required – comprehensive training provided.
• Good written and spoken English.
• Pleasant, cheerful and service-oriented personality.
• Good communication and interpersonal skills.
• Able to work well in a team and fast-paced environment.
• Basic computer literacy.
• Able to work 6-day rotating shifts.

Interested to Apply?

Apply through MyCareersFuture or email your updated resume to:

** Please be assured that we do not charge candidates any referral fees, nor do we require candidates to enter into any contractual obligations with our agency. **

Henry Heng
Consulting Manager
Reg. No.: R1982999
EA Licence No.: 25C2861

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