On site
Permanent
The Customer Service Officer (Learning Centre) at RECRUIT EXPRESS PTE LTD is responsible for delivering high-quality, professional customer service, assessing customer needs, and resolving issues efficiently within established SLAs. The role requires strong communication skills and the ability to collaborate across departments to improve support processes. This onsite position offers a salary of $3,500. The ideal candidate will be proactive in ensuring customer satisfaction and continuous service improvement.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
[This job id 10987 first appeared in Job-Q.com on 29 May 2026]
•Accountabilities,responsibilities and main duties:
•Abilityto deliver professional and high-quality service experience in a customer-facing role
Identifycustomers’ needs and have them assessed to maintain a continuous high level ofcustomer service delivery and satisfaction
•Takingownership of customers’ problems and follow through effectively and efficientlyto resolution within the SLAs.
•Keymember of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
•Maintainclose liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
Interested candidates, please email your resume to annasee@recruitexpress.com.sg
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
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