Job description

You will provide support to the IT Department in overseeing the organization's information technology operations and other day-to-day tasks assigned by the IT Manager including activities and deliverables for IT projects and coordinating with vendors and staff.  

Role and Responsibilities  

Your key roles and responsibilities are: 

• Support the day-to-day operation of organisational systems such as the Donor & Volunteer Management System. 

• Manage projects on application development or infrastructure enhancements 

• Support cybersecurity and data protection activities, including implementation of IT security controls, basic monitoring, and compliance support. 

• Assist with Data Protection Trustmark (DPTM)–related documentation, procedures, and IT controls, in coordination with relevant internal stakeholders.
• Support administration of :

- Microsoft 365 (e.g. user accounts, security monitoring, configuration and compliance monitoring, etc)

- Amazon Web Services (e.g. user provisioning, security configuration and monitoring, etc) 

- Salesforce (e.g. user access control. Security monitoring, minor configuration changes, etc.) 

• Manage IT requirements for organisational events (e.g. Charities Week), including on-site IT and system readiness. 

• Support implementation, enhancements, and changes to existing and new IT applications. 

• Coordinate with IT vendors for routine support, issue resolution, and follow-up. 

• Provide helpdesk support and IT troubleshooting, including office IT setup and maintenance of computer, network, and server-related issues. 

• Perform any other IT-related duties as assigned by the IT Manager. 

Qualifications  

• Bachelor’s degree or diploma in Computer Science, Information Technology, or related field (or equivalent experience).  

• 2+ years of relevant experience (fresh graduate are welcome) in any of the following: 
  - Microsoft 365
  - Amazon Web Services
  - Salesforce

• Excellent problem-solving and communication skills 

• Ability to maintain a professional and positive attitude and work independently with little guidance 

• Proven ability to work in a team and support a collaborative environment 

• Prior experience in the non-profit or social service sector is an advantage 

How to Apply  

Interested candidates are invited to submit their resume, along with a cover letter, to hr@caritas-singapore.org by 20 May 2026.  

Caritas Singapore is an equal opportunity employer. We welcome applicants from all backgrounds and encourage individuals passionate about social impact and community service to apply.  

Join us in our mission to serve and uplift the most vulnerable members of our community.  

IMPORTANT: We do not collect any of the following:  

(1) NRIC/FIN or any national identifiers.  

(2) Photo  

 (3) Date of birth  

(4) Age  

(5) Spouse/Family information  

Please do NOT include these in your CV/Resume and we reserve the right to reject any application that contains the above.