Editorial summary

The company is seeking a Guest Service Officer to support the Residence Manager in delivering exceptional guest experiences within the hospitality industry. The role involves handling guest inquiries, requests, and complaints professionally, managing cashiering duties, and providing information on facilities and local attractions. Candidates should maintain a professional appearance, follow safety procedures, and ensure guest satisfaction. The position offers a salary of up to $2,900, along with meal allowances, shift work, and a five-day rotating schedule.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 30271 first appeared in Job-Q.com on 07 Sep 2026]

Our Client is looking for Guest Service Officer to join the team in the hospitality industry.

• Support the Residence Manager in providing excellent guest service.
• Handle guest enquiries, requests and complaints professionally.
• Manage cashiering duties and follow company procedures.
• Maintain good relationships with guests and provide a welcoming experience.
• Follow safety, security and emergency procedures.
• Provide information on residence facilities and local attractions.
• Maintain a neat, professional appearance and organised work area.
• Perform other duties as assigned by the supervisor.

Requirements:

• Able to perform shift, including overnight shift
• Position is on 5 days (including weekends/PH-depending on roster)
• Great interpersonal skills, courteous and good communication skills

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083 for quicker respond. Alternatively, you may send your resume to for better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

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