Editorial summary

The company is offering a permanent role as a Logistics / Customer Service Officer in a multinational logistics environment, with AWS guaranteed, variable bonus, and a sign-on bonus. The position focuses on processing customer orders accurately and timely, submitting reports according to schedules, investigating operation incidents, and liaising with customers to resolve order or shipment issues, as well as maintaining cycle counts for audit readiness. Candidates with experience in logistics or customer service and strong communication skills are preferred. The salary is 2400 (currency unspecified).

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/logistics-customer-service-officer-42069 first appeared in Job-Q.com on 09 Nov 2026]

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus + Sign-on Bonus)

Responsibilities:

• Ensure customer’s orders are processed in a timely and accurately manner
• Ensure reports are submitted on a timely to established customer’s schedules
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues

Cycle Count

• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies

Others

• Inventory Management for Customer’s WMS system
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
• Maintain and ensure safe keeping and traceability of relevant customer’s document / records
• Capture and update on all CSD KPI measurement, orders management, and orders’ turnaround time metrics etc.
• Collate and compute the monthly KPI report
• Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

• Preferably Diploma in Logistics or Business Admin
• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: JOB-00395

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

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