Editorial summary

The company is seeking a Patient Service Executive for a pharmaceutical multinational corporation, offering office hours and a salary of up to $3,200. The role involves providing personalized patient case management, handling inbound and outbound calls, and maintaining accurate patient records in the Patient Care Management System. Candidates should possess a NITEC or diploma in relevant fields, with healthcare or customer service experience preferred, particularly in patient or clinic settings. This position emphasizes adherence to SOPs and delivering high-quality patient support.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 29623 first appeared in Job-Q.com on 03 Sep 2026]

📌 Requirements

• NITEC / Diploma in relevant fields

• Healthcare or customer service experience preferred

• Patient Service Associate (PSA) / Clinic experience is highly preferred

🩺 Job Responsibilities

• Provide personalised patient case management and ensure patients submit required documentation on time

• Conduct scheduled outbound calls and manage inbound calls from enrolled patients

• Respond to patients' enquiries and FAQs

• Accurately update and maintain patient information in the Patient Care Management System

• Ensure patient care programmes follow established SOPs, service levels and quality standards

• Handle patient information with strict confidentiality

• Provide appropriate health guidance based on established medical best practices and protocols

• Identify and report Adverse Events (AEs) disclosed or observed during patient interactions

• Prepare periodic programme reports and support audit and compliance activities

• Perform other duties assigned by the Operations / Programme Manager

Interested candidates please APPLY HERE

📧Email:

📲Tele: @axxa_c

📲WhatsApp: wa.me/6597487670

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599

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