Editorial summary

The company is seeking a Patient Care Program Consultant/Health Educator to provide personalized patient case management and support within a pharmaceutical multinational corporation. The role requires candidates to have a NITEC or Diploma in relevant fields, with healthcare or customer service experience preferred, particularly in Patient Service Associate or clinic settings. The position offers a salary of up to $3,200 and involves managing patient documentation, conducting outbound and inbound calls, and maintaining accurate patient records. Office hours are standard, and the role emphasizes adherence to SOPs and quality service delivery.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 29622 first appeared in Job-Q.com on 03 Sep 2026]

📌 Requirements

• NITEC / Diploma in relevant fields

• Healthcare or customer service experience preferred

• Patient Service Associate (PSA) / Clinic experience is highly preferred

🩺 Job Responsibilities

• Provide personalised patient case management and ensure patients submit required documentation on time

• Conduct scheduled outbound calls and manage inbound calls from enrolled patients

• Respond to patients' enquiries and FAQs

• Accurately update and maintain patient information in the Patient Care Management System

• Ensure patient care programmes follow established SOPs, service levels and quality standards

• Handle patient information with strict confidentiality

• Provide appropriate health guidance based on established medical best practices and protocols

• Identify and report Adverse Events (AEs) disclosed or observed during patient interactions

• Prepare periodic programme reports and support audit and compliance activities

• Perform other duties assigned by the Operations / Programme Manager

Interested candidates please APPLY HERE

📧Email:

📲Tele: @axxa_c

📲WhatsApp: wa.me/6597487670

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599

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