Editorial summary

The company is seeking a Perm Patient Service Officer (Clinic, Shift) to manage patient appointments, coordinate laboratory and diagnostic services, and handle registration, billing, payments, and third-party claims. The role involves handling inquiries via phone, online, and walk-ins, preparing monthly invoicing, escalating urgent medical cases, and ensuring PDPA and internal policy compliance. Typical requirements include strong administrative, communication, and customer service skills with accuracy in records and billing; the position offers a salary of up to S$3,200. The role requires shift work in a clinical setting and provides ongoing administrative support to the clinic.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/perm-patient-service-officer-clinic-shift-up-to-3-2k-htj-38692 first appeared in Job-Q.com on 18 Oct 2026]

• Manage patient appointments, including coordination of laboratory and diagnostic services
• Attend to phone, online, and walk-in enquiries with professionalism and care
• Perform patient registration and ensure accurate records management
• Handle billing, payments, and third-party claims accurately
• Prepare and manage corporate billing and monthly invoicing
• Identify and escalate urgent medical cases promptly to clinical staff
• Address patient feedback and support service recovery efforts
• Ensure compliance with PDPA, internal policies, and audit requirements
• Provide administrative support including reporting, filing, and inventory coordination

Requirements

• Min N / O level
• Min 2 years of Clinic assistant / PSA experience
• Able to commit 3 rotating shifts

Interested candidates, please forward your resume to 

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

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