Job description

Love fashion, sneakers, and streetwear culture? Join a stylish and fast-paced retail environment where creativity, teamwork, and customer experience come together. Be part of a globally recognised premium lifestyle brand known for its iconic designs, craftsmanship, and trend-forward retail experience.

We are looking for passionate and driven retail leaders who thrive in a customer-focused environment and are excited to lead high-performing teams while delivering exceptional shopping experiences.

Key Responsibilities

Driving Business Performance

  • Drive store growth and profitability through strong understanding of KPIs, retail strategies, and customer trends

  • Execute sales strategies to achieve targets while ensuring optimal inventory levels and product availability

  • Partner closely with the retail team to strengthen selling skills and overall store performance

Delivering Exceptional Customer Experiences

  • Lead and motivate the team to create memorable and personalised customer experiences

  • Ensure the highest standards of customer service and client engagement are consistently delivered

  • Handle customer concerns professionally and support service recovery when required

  • Maintain strong product knowledge and stay updated with the latest fashion and footwear trends

Maintaining Operational Excellence

  • Oversee daily retail operations including rostering, stock management, stock take, and store procedures

  • Ensure smooth store operations while adapting quickly to business needs and challenges

  • Maintain visual merchandising and presentation standards aligned with brand expectations

Leading & Developing the Team

  • Inspire, coach, and develop team members to achieve sales goals and service excellence

  • Foster a positive and collaborative team culture within the store

  • Identify and nurture top performers while supporting career growth and succession planning

  • Motivate the team through recognition, teamwork, and strong leadership

Staying Ahead in the Industry

  • Keep up with footwear, fashion, and lifestyle trends to ensure the store remains competitive and engaging

  • Develop strong product expertise and confidently communicate brand value to customers and team members

What We’re Looking For

  • Proven experience in retail management within fashion, footwear, or lifestyle brands

  • Strong understanding of KPIs and experience driving business performance

  • Passion for fashion, sneakers, and customer engagement

  • Strategic mindset with strong leadership and people management skills

  • Positive, energetic, and adaptable in a fast-paced retail environment

Why Join Us?

  • Attractive salary package with incentives

  • Career growth opportunities within an established international retail environment

  • Staff purchase privileges and attractive benefits

  • Dynamic and supportive team culture

  • Opportunity to work with a premium lifestyle brand loved by fashion and sneaker enthusiasts worldwide

Interested applicants, kindly email your resume to irene-lim@worldmode.com or WhatsApp to 9139 9613.

Only shortlisted candidates will be contacted for the next step in the hiring process.

EA License No: 18C9197
EA Registration No: R1110784
EA Name: Irene Lim Choo Eng

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Job Summary

  • Published on: 25 May, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 3800
  • Location: On site
  • Job Nature: Permanent

Company Details

iDA'SG is now known as World Mode Singapore.


World Mode Singapore is a specialist retail consultancy with end-to-end integrated solutions for retail professionals and retail clients. We are a wholly-owned subsidiary of World Mode Holdings Co. Ltd, a Japanese retail consultancy with a strong track record and largest market share of recruiting retail professionals for Japan's Beauty and Fashion industries. We meet each talent personally to assess their skill sets and understand their career interests before matching the right talents to the clients. Pursuing beyond the capabilities of a recruitment agency, we offer specially curated training programmes for talents to enhance their skills through blended learning.


We offer total human resource services solution that includes:

  • Permanent Placement
  • Temp/Contract Placement
  • Outsourcing Placement
  • Bulk/Mass Hiring Projects
  • Training Consultation
  • Work Pass/Payroll Services

Our mission is to fulfil the career dreams of individuals; believing happy retail professionals bring about happy shoppers and happy retail businesses.


We have 29 offices in Japan and in 5 countries (Singapore, Malaysia, Vietnam, Taiwan and Australia).