Editorial summary

The company is seeking a Senior Account Manager specializing in IT Logistics and Freight Forwarding to manage a portfolio of IT-focused client accounts. The role involves client relationship management, pricing, service scope, issue resolution, and business development, with responsibilities including onboarding new clients. The position is based in Central near Raffles MRT, working Monday to Friday from 9 am to 6 pm, with a basic salary of SGD 6,500 plus performance bonuses. This is a permanent role requiring strong account management skills within the logistics and freight forwarding industry.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 17340 first appeared in Job-Q.com on 30 Jun 2026]

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Senior Account Manager
• Working Location: Central (near Raffles MRT)
• Working Hours: 5 Days, Monday to Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Take full commercial ownership of a portfolio of IT-focused accounts, managing client relationships, pricing, service scope, issue resolution, and business development opportunities.
• Transition customer accounts from senior colleagues through a structured onboarding process, becoming the primary commercial point of contact within the first 3 months.
• Support the seamless integration of newly acquired customers by coordinating account setup, introducing key stakeholders, assigning operational ownership, and establishing account management plans.
• Drive account growth by identifying opportunities for service expansion, entering new markets, and promoting value-added solutions such as IOR/ EOR and IT Asset Disposition (ITAD) services.
• Safeguard account profitability by maintaining pricing discipline, monitoring scope changes, overseeing billing matters, and tracking outstanding receivables. Escalate risks that may affect margins or collections.
• Collaborate closely with operations and Subject Matter Experts (SMEs) on quotations, service delivery, and customer requirements. Serve as the commercial lead to ensure effective internal coordination.
• Monitor account performance, maintain accurate forecasts, and provide regular reporting on revenue trends, sales pipeline conversion, and anticipated workload.

APPLY NOW!!!

• Minimum 5 years of experience in account management within the freight forwarding, logistics, or supply chain industry.
• Exposure to IT logistics, IOR/EOR services, or other value-added logistics solutions is highly advantageous.
• Strong client management and communication skills, with the confidence to handle commercial discussions, negotiations, and issue resolution directly with customers.
• Solid commercial acumen with a good understanding of pricing strategies, profit margins, contractual matters, and negotiation processes.
• Highly organised with the ability to manage multiple customer accounts, maintain accurate CRM records, and develop reliable business forecasts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10058 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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