Senior Airfreight Customer Service Executive / Changi Cargo

On site

Full Time

Job description

Mon–Fri 9am–6pm
Alt Sat 9am–1pm (off after probation)
Changi Cargo Complex

We’re looking for an experienced Airfreight Customer Service Executive ready to take the next step into a

Sales Operations (SOE) role.

Role:

Be the main point of contact for key airfreight customers
Handle RFQs, quotations, and pricing strategies
Liaise with airlines, co-loaders, and vendors to secure best rates
Follow up on quotes and convert them into confirmed bookings
Provide market insights (rates, capacity, trends)
Work closely with Sales, Operations & Warehouse teams
Monitor shipments and resolve issues proactively
Mentor junior staff when required

Requirements:

5–10 years of experience in airfreight / freight forwarding
Strong knowledge of pricing, operations & airline coordination
Experience handling quotations and customer accounts

If you are interested, please send your resume to
lucas.chang@swiftsearchglobal.com or
whatsapp/call - 9339 2324

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

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Job Summary

Published on: 04 May, 2026
Category: Admin
Vacancy: 1
Job type: Full Time
Salary: 4500
Location: On site
Job Nature: Full Time

Company Details

Name: SWIFT SEARCH GLOBAL PTE. LTD.
Location: Singapore

Swift Search Global Pte Ltd is a Newly Founded Recruitment Agency by a group of established and experienced Recruitment Consultants. Providing reliable recruitment and outsourcing manpower solutions. We are a business inspired by Vision, driven by Mission and underpinned by Values. We have put our Vision, Mission and Values here for you to see, along with what they mean to our candidates, clients and partners so that you can decide whether we are a company built of things which matter to you.