Editorial summary

The company is seeking a Support Engineer specializing in Microsoft Exchange to manage day-to-day on-premises and M365 messaging systems, including MS Exchange, Teams, Lync, Skype, and SharePoint. The role entails technical support, operations, monitoring, administration, maintenance, and handling messaging system service requests, configurations, and escalation-related resolutions. Candidates should provide troubleshooting and technical support via phone, web-based tools, and email, with strong documentation of escalations and resolutions. The position offers a monthly salary of 6000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/support-engineer-microsoft-exchange-37241 first appeared in Job-Q.com on 10 Oct 2026]

Responsibilities:

• Responsible for day-to-day on-premises or/and M365 messaging systems (i.e. MS Exchange, Teams, Lync, Skype, SharePoint, etc) technical support, operations, monitoring, administration, and maintenance in accordance with the project service scope and service level. Where relevant, perform messaging systems service request, such as configurations changes
• Provide technical support to escalations / cases relating to Messaging Systems, and document the escalation and resolution
• Provide troubleshooting and technical support via phone, web-based tools, and email
• Tracking and monitoring the progress of all related requests till completion
• Perform basic system administration and process standard service request relating to Messaging system
• Responding to service/server Health monitoring alert from monitoring systems
• Perform daily operational procedures on systems including routine check of system availability as well as utilization
• Provide support for System patching, and server reboot based on Work instructions
• Post Preventive maintenance (OS patching/application) system health check base on work instruction

Requirements:

• Hands on experience with Microsoft Exchange
• Experience with Active Directory, Microsoft Intune, Microsoft Lync Server, Microsoft Team Foundation Server will be an advantage
• After hour support may be needed for patching and maintenance 

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.

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